Gym and Fitness Singapore ensures that we have spare parts available in stock for the gym and fitness equipment and machines that we sell. In any case where we don’t, we assure you that our competitive staff will at least try and get them.
We advise that you keep your invoice or receipt after purchasing any product from our store. This serves as your official proof of purchase, and without it, the warranty cannot be effective. Sometimes we also ask for clear photographs before sending out replacement parts. Other times, we require the defective part to be sent to us and returned to the warehouse. This serves as the proof of the problem.
To lodge a warranty claim, please contact us.